Introduction

At Flourish International, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or contact us through inquiry forms, WhatsApp, or email.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following information when you interact with our website:

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Inquiry details or messages
  • Business information (if provided)
  • IP address and browser data (for security and analytics)

⚠️ We do not collect payment or credit card information, as our website is inquiry-based.

How We Use Your Information

We use your information only for legitimate business purposes, including:

  • Responding to product inquiries
  • Providing quotations and product details
  • Communicating via email or WhatsApp
  • Improving our products and customer service
  • Internal record keeping and analytics

Data Protection & Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. Your information is stored securely and accessed only by authorized personnel.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your data may only be shared:

  • When required by law
  • With trusted service providers (e.g., email or hosting services) strictly for business operations

Cookies & Tracking

Our website may use cookies to enhance user experience and analyze website traffic. Cookies do not give us access to your personal information.

You can disable cookies anytime through your browser settings.

Third-Party Links

Our website may contain links to third-party platforms (such as WhatsApp or social media). We are not responsible for the privacy practices of those external websites.

Your Rights

You have the right to:

  • Request access to your personal data
  • Ask for the correction or deletion of your information
  • Withdraw consent for communication at any time

To take advantage of these important rights, we encourage you to reach out to us directly.

Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, accompanied by an updated revision date.